🇪🇺 EU-Certified Wholesale Supplier • Fast EU & Global Logistics • sales@woovebeverages.com
VAT ID: DE811132553 | WEEE: DE82558211 | Packaging Reg.: DE4879799015391 | Stuttgart, Germany

Terms of Service

These Terms of Service (“Terms”) govern all business transactions and interactions between Woove Beverage (“we”, “our”, “us”) and its customers (“you”, “buyer”, “client”). By placing an order or engaging with our services, you agree to these Terms.

1. Company Information

Woove Beverage
Stuttgart, Germany
VAT ID: DE811132553
WEEE: DE82558211
Packaging Registration: DE4879799015391

2. Scope of Services

Woove Beverage operates as a B2B supplier of beverages, including soft drinks, energy drinks, juice drinks, sparkling water, and iced tea. We supply wholesalers, distributors, importers, retailers, horeca businesses, and vending operators across Europe and international markets.

3. Ordering Process

Our ordering process is structured to ensure clarity, efficiency, and secure transactions:

  1. Customer submits inquiry with required details
  2. We prepare and issue a quotation
  3. Customer reviews and confirms the quotation
  4. A proforma invoice is issued
  5. Payment is made in accordance with agreed terms
  6. Shipment is arranged and tracking details are provided

4. Minimum Order Quantity (MOQ)

Our standard minimum order quantity is five (5) pallets. However, to support new partnerships, we may accept a reduced minimum of two (2) pallets for first-time customers.

5. Payment Terms

All payments are made via bank transfer unless otherwise agreed in writing. For first transactions, full payment is required prior to shipment. Orders are processed only after payment confirmation.

6. Delivery and Logistics

Deliveries are arranged using trusted logistics partners. Shipping terms (DAP, DDP, CIF, or others) will be clearly stated in the quotation. Delivery timelines are estimates and may vary depending on destination and logistics conditions.

7. Warehouse Access and Pickup Policy

For first or trial orders, warehouse visits and direct pickups are not permitted. Due to the high number of daily visitors and for security reasons, access to our warehouse is strictly limited to verified clients only.

As a new customer, the ordering process is designed to be simple and secure. Please confirm your required order quantity and delivery destination so we can prepare a detailed quotation. Once approved, we will issue a proforma invoice. After payment is confirmed, shipment will be arranged immediately, and tracking details will be provided.

8. Product Information

We make every effort to ensure product accuracy, including specifications, packaging, and shelf life. However, minor variations may occur depending on manufacturer updates and batch production.

9. Returns and Claims

Any claims regarding damaged or incorrect goods must be reported within 48 hours of delivery. Supporting evidence such as photos and documentation must be provided. Claims will be reviewed and handled on a case-by-case basis.

10. Limitation of Liability

Woove Beverage shall not be held liable for indirect, incidental, or consequential damages arising from the use or resale of products supplied.

11. Compliance and Regulations

Customers are responsible for ensuring compliance with local import regulations, taxes, and product requirements in their respective countries.

12. Confidentiality

All business communications, pricing, and agreements are confidential and must not be disclosed to third parties without prior written consent.

13. Amendments

Woove Beverage reserves the right to update these Terms at any time. Changes will be effective immediately upon publication on this page.

14. Contact

For any questions regarding these Terms, please contact us via our Contact Page.

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